We want you to subscribe with complete confidence. 4K IPTV Live provides a transparent, customer-friendly 7-Day Risk-Free Money-Back Guarantee on all subscription packages.
1. 7-Day Money-Back Guarantee Scope
If within your first 7 days of purchase you experience persistent technical difficulties (such as server-side stream failures or account activation errors) that our 24/7 technical team cannot resolve, you are entitled to a full refund.
2. Refund Conditions & Eligibility
To qualify for a refund under our satisfaction policy, the following conditions must be satisfied:
- The refund request is submitted within 7 calendar days of your original purchase date.
- You have contacted our 24/7 WhatsApp support desk to allow our engineers an opportunity to troubleshoot your connection or app settings.
- The issue is verified to originate from our server network, rather than an inadequate local home internet connection (under 15 Mbps) or unsupported obsolete hardware.
3. How to Request a Refund
Requesting a refund is simple and hassle-free:
- Open WhatsApp and message our billing desk at +33644650967.
- Provide your order transaction number and registered account username.
- Briefly describe the technical issue you experienced.
- Our billing team will review and process your refund within 24 to 48 business hours to your original payment method.